Advice

16 oct. 2025

PoliThink Citizens: A new language between communities and administrations, reimagined through data and AI

PoliThink Citizens: A new language between communities and administrations, reimagined through data and AI

In an age when rebuilding trust between citizens and institutions has become one of democracy’s most delicate tasks, PoliThink Citizens offers a practical, data-driven solution. A civic infrastructure, one that transforms participation from a passive gesture into a continuous and intelligent process.

With PoliThink Citizens, residents can report local issues in real time, launch digital petitions, take part in public consultations, and access verified updates from their municipality — all in one intuitive interface. The experience is guided by the AI Local Councillor, a conversational agent trained to navigate users through administrative procedures, interpret regulations, and even generate official documents instantly.

This AI layer is not meant to replace institutions, but to help them listen better and act faster. It closes the gap between governance and citizenship by turning public data into collective insight. Through gamified participation, citizens are rewarded for their engagement — transforming civic responsibility into a tangible, positive habit.

Ultimately, PoliThink Citizens aims to restore the social contract in its most concrete form: responsiveness. It empowers individuals to act, institutions to respond, and communities to grow stronger through dialogue.

It is civic tech at its best — transparent, human, and built for the cities of tomorrow.